Legal

Terms of Service

Last updated: September 30, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of trueselfme.com and the coaching services offered by True Self Me ("we," "us," or "our"). By accessing our website, booking a session, or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Nature of Services

True Self Me provides non-clinical coaching and personal development services. Our services include:

Individual coaching sessions (50 minutes, virtual)
Career and professional coaching
Relationship and communication coaching
Fatherhood / parenting coaching

What we are NOT:

We are not licensed psychotherapists or mental-health counselors
We do not provide clinical diagnosis or medical treatment
Our services are not a substitute for professional mental-health care
We do not provide emergency or crisis services

If you are experiencing a mental-health crisis, contact the 988 Suicide & Crisis Lifeline (call or text 988) or emergency services (911) immediately.

3. Booking and Scheduling

Slot holds: When you select a time, we place a temporary 10-minute hold on that slot while you complete the booking form. If you do not complete the process within the hold window, the slot is released.

Confirmation: A booking is confirmed only after your card has been successfully verified and stored on file. You will receive a confirmation email with a calendar invitation at that point.

Rescheduling: You may reschedule your session using the secure link in your confirmation email. Rescheduling is free when done more than 24 hours before the scheduled start time.

4. Cancellation Policy

Free cancellation: more than 24 hours before your session

No charge. Your card on file is not billed.

Late cancellation: less than 24 hours before your session

A late-cancellation fee may apply, charged to the card on file, in line with our practice policy communicated at the time of booking.

No-show: failure to attend without notice

The full session fee will be charged to the card on file.

You may cancel at any time using the secure link in your confirmation email. Cancellations by us (illness, emergency, etc.) are always fully refunded or rescheduled at no cost.

5. Payment Terms

Card on file: At booking, we verify and store your payment method securely through Stripe. A temporary authorization hold (released immediately) confirms your card is active.

Session billing: The session fee is charged to your card on file after the session is completed, not at the time of booking.

Pricing: Current pricing is displayed on our website and confirmed at booking. Bookings snapshot the price at the time of booking — future price changes do not affect confirmed bookings.

Payment failure: If a post-session charge fails, we will notify you by email with a secure link to update your payment method or complete authentication.

6. Client Responsibilities

As a client, you agree to:

Provide accurate booking information (name, email, phone)
Attend sessions on time and participate in good faith
Not record sessions without prior written consent
Not share calendar invitations or booking links with others
Understand that coaching is a collaborative process — results depend on your own effort and engagement

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and design — is the property of True Self Me and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, True Self Me and its practitioners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim arising from our services shall not exceed the amount you paid for the session giving rise to the claim.

You acknowledge that coaching outcomes are not guaranteed and depend on factors including your own effort, circumstances, and engagement with the process.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will meet your specific expectations or that our website will be uninterrupted or error-free.

10. Marketing Communications

If you sign up to stay in touch, you agree to receive occasional coaching-related emails. You can unsubscribe at any time using the link in any email. Unsubscribing from marketing emails does not stop transactional emails (booking confirmations, payment notices, session reminders) for active bookings.

11. Governing Law

These Terms are governed by the laws of the State of Texas, United States of America, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Travis County, Texas.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the current version. Continued use of our services after changes constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Reach us:

Email: hello@trueselfme.example.com

Phone: 1 (469) 935-1307